Privacy Notice: 30th August 2023

Wastemaster Ltd Ltd take your privacy seriously. The purpose of this Privacy Notice is to inform you about our collection, use, and disclosure of any personal information that we may hold about you, including how we ensure the accuracy, integrity, and security of such information. This notice should be read in conjunction with the agreement under which you engaged with us, and any terms and conditions provided to you. We are bound by this Privacy Notice and the requirements of the New Zealand Privacy Act 2020. This Privacy Notice may be updated periodically. We advise you to check back frequently to see any updates or changes. The latest version and publication date will always be clearly marked. We collect personal information:

• The sender's details, including first and last names, email address and contact phone number ("Contact Information"), collection address and collection instructions.
• The recipient's details, including contact information, delivery address (including any alternative redelivery addresses supplied) and delivery instructions (for example, safe delivery locations and building or gate codes).
• The quantity, weight, and volume of parcels.
• The recipient's signature, where signature is required to prove delivery.
• Photos of delivered items.
• A description of the contents of the parcel, where the contents of the parcel is required to be known to comply with the Dangerous Goods Act, or to comply with our Conditions of Carriage.
• your email address and any contact information provided, along with the contents of your email.
• any contact information provided

We use Google Analytics to collect information about your browsing habits whilst using our services. As detailed within Google's Privacy Policy, Google may share this information publicly and with their partners.

The information Google Analytics collects includes:

• your IP address.
• the search terms you use.
• the pages you access on our website and the links you click on.
• the date and time you visit the site.
• the site that directed you to our website, if any.
• your operating system (e.g., Windows, Mac); and
• the type of web browser you use (e.g., Internet Explorer, Google Chrome, Mozilla Firefox).
• We do not disclose your personal information to any third party other than those described previously or when we are legally required to do so.
• How do we secure your information?
• Your personal information is held in a controlled and secure environment. We use appropriate technical, organisational, and administrative security measures to protect any information we hold from loss, misuse, and unauthorised access, disclosure, alteration, and destruction. Among other practices, accounts are protected by a password for your privacy and security.
• We use various technologies on our websites to appropriately secure transactions and process online orders. You should, however, be aware that there is always an inherent risk in transmitting personal information via the Internet.

Wastemaster Ltd uses the Windcave Payment Gateway for its online debit and credit card transactions. Windcave processes online credit card transactions for thousands of New Zealand merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the Windcave gateway are secured payments. Afterpay payments are made directly to Afterpay's website

• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by Wastemaster Ltd or any outside party.
• All transactions are performed under SSL Certificate.
• All transaction data is encrypted for storage within Windcave’s bank-grade data centre, further protecting your credit or debit card data.
• Windcave is an authorised third party processor for all the major New Zealand banks.

• Windcave at no time touches your funds; all monies are directly transferred from your credit card to the merchant account held by Wastemaster Ltd.

For more information about Windcave and online credit card payments, please visit https://www.windcave.co.nz/ Payments made over the phone are also directed to the Windcave Gateway. Wastemaster Ltd do not store any card details.